Duration: 1 Year
The Property Management Programme aims to:
1. Develop advanced knowledge of property and facility management systems.
2. Enhance skills in property operations and tenant management.
3. Improve understanding of financial management in property operations.
4. Build competence in property maintenance planning.
5. Strengthen legal and regulatory awareness.
6. Prepare learners for professional roles in property and facility management.
Upon successful completion of the programme, learners will be able to:
1. Manage property operations effectively.
2. Handle tenant relations professionally.
3. Prepare and manage property financial records.
4. Plan and supervise maintenance activities.
5. Apply legal and regulatory requirements in property management.
6. Use property management systems and documentation.
7. Apply safety and risk management practices.
8. Complete property-related projects and reporting tasks.
Module 1: Property Management Principles
• Property Management Framework
• Property Portfolio Management
• Property Lifecycle
• Property Management Planning
• Performance Monitoring
• Property Policies
• Ethical Practices
• Industry Standards
Module 2: Real Estate and Property Law Basics
• Property Law Fundamentals
• Lease Law
• Property Ownership Rights
• Legal Documentation
• Contract Management
• Dispute Resolution
• Compliance Requirements
• Property Regulations
Module 3: Financial Management in Property
• Property Budgeting
• Rent Management
• Expense Tracking
• Financial Reporting
• Cash Flow Management
• Property Valuation Basics
• Cost Control
• Financial Planning
Module 4: Facilities and Maintenance Management
• Facility Management Principles
• Maintenance Planning
• Preventive Maintenance
• Asset Management
• Maintenance Scheduling
• Contractor Management
• Equipment Maintenance
• Maintenance Documentation
Module 5: Tenant and Client Relationship Management
• Tenant Relations
• Client Communication
• Lease Administration
• Complaint Handling
• Customer Service Strategies
• Tenant Retention
• Service Quality Monitoring
• Client Reporting
Module 6: Property Marketing and Leasing
• Property Marketing Strategies
• Advertising Techniques
• Property Listings
• Tenant Acquisition
• Lease Negotiation
• Market Analysis
• Pricing Strategies
• Leasing Procedures
Module 7: Risk Management and Safety
• Risk Identification
• Safety Procedures
• Emergency Planning
• Fire Safety
• Security Management
• Health and Safety Regulations
• Incident Reporting
• Risk Mitigation Strategies
Module 8: Property Management Systems and Technology
• Property Management Software
• Record Keeping Systems
• Digital Documentation
• Reporting Systems
• Data Management
• Communication Platforms
• Smart Building Systems
• Technology in Property Management