• Develop advanced knowledge of performance management systems in organizations
• Equip learners with tools to measure, evaluate, and improve organizational performance
• Enhance strategic thinking in aligning performance with business objectives
• Build analytical skills for decision-making using financial and non-financial data
• Prepare learners for managerial roles involving performance planning and control

Upon successful completion of this course, learners will be able to:
• Critically evaluate performance management frameworks and their application in organizations
• Design and implement effective performance measurement systems
• Analyze financial and non-financial performance indicators for decision-making
• Apply strategic performance tools such as Balanced Scorecard and KPIs
• Evaluate organizational performance and recommend improvements
• Integrate risk management and sustainability into performance strategies

Module 1: Strategic Performance Management

• Concept and evolution of performance management
• Strategic planning and performance alignment
• Vision, mission, and strategic objectives
• Role of performance management in competitive advantage
• Stakeholder analysis and value creation

Module 2: Performance Measurement Systems

• Key Performance Indicators (KPIs) and metrics
• Financial vs non-financial performance measures
• Balanced Scorecard approach (Kaplan & Norton)
• Benchmarking and best practices
• Performance dashboards and reporting systems

Module 3: Financial Performance Analysis

• Ratio analysis (profitability, liquidity, efficiency)
• Budgeting and variance analysis
• Cost management techniques (ABC, standard costing)
• Investment appraisal methods (NPV, IRR, Payback)
• Financial decision-making for performance improvement

Module 4: Managing and Improving Performance

• Performance evaluation techniques
• Employee performance management and appraisal systems
• Motivation theories and performance linkages
• Continuous improvement (Kaizen, TQM)
• Managing change and organizational development

Module 5: Risk, Sustainability, and Innovation in Performance

• Risk management frameworks in performance
• Corporate governance and ethical considerations
• Sustainability and ESG (Environmental, Social, Governance)
• Digital transformation and performance analytics
• Innovation and performance optimization strategies

Project