Refund Policy

Al Shabaka Technical Institutional Academy

Dubai, United Arab Emirates

Withdrawal and Refund Policy

1) Learners making a decision to withdraw from their Programme of study should be supported to explore other options available to them, with withdrawal seen as a last resort.

2) Learners decide to withdraw or are withdrawn from their academic Programme and the Academy for a variety of reasons:

 

  • Learner wishes to withdraw from their Programme
  • Learner is required to withdraw due to academic failure
  • Learner is expelled as the outcome of a learner disciplinary process, a criminal convictions panel or for academic misconduct.
  • Learner is required to withdraw as an outcome of the fitness to study/practice processes
  • Learner is required to withdraw due to failure to abide by academy regulations (e.g. non-payment of fees)
  • Learner fails (or ceases) to attend its Programme
  • Learner fails to arrive to study

 

3) All learners considering withdrawal from their studies should seek academic advice and learner guidance as soon as possible from both their Coordinators before making the decision to withdraw.

4) If following advice the learner wishes to proceed with the withdrawal, s/he should confirm their decision with reasons by completing the cancellation of registration or withdrawal form.

5) International learners studying on a learner’s visa should note that their sponsorship will be cancelled and their withdrawal will be reported to the Immigration office.

6) Once a learner has been withdrawn from the Academy s/he does not normally have access to systems and are not permitted to submit coursework or sit exams/assessments.

7) A learner who withdraws his/her registration shall be entitled to refund of fees paid except registration and entrance fees.

Learners who have paid their tuition and other fees and withdrawn will be entitled to a refund of their fees, except entrance and registration fees, in accordance with the following schedule:

 

Two weeks before the start of classes ………………….…………………………………75%

One week before start of classes …………………….…………………………………….50%

After starting the classes (for special cases e.g. illness or losing the job)……………….. 25%